Most businesses spend fortunes chasing first-time foot traffic. But the real margin lives in the quiet regulars who already like you. FireLight brings them back — on autopilot.
See How It Works ↓No app to download. Works on any counter.
FireLight runs alongside any register. Customers tap their phone camera on your counter display. No passwords. No app stores.
Customer scans the QR on your counter with their phone camera. No app download. No passwords. They enter their number and they're in.
Every visit adds a point. Customers see their progress and know exactly when their free reward is waiting. The endowed progress effect keeps them coming back.
At reward redemption — the happiest moment — FireLight triggers a 5-star Google review request. One operator went from 15 reviews in 5 years to 15 in 2 weeks.
30 days of silence? FireLight sends a friendly nudge. Recovers 15–25% of drifting regulars. A $2 coupon drives a $13 return visit.
FireLight doesn't just track points. It grows your business.
Google reviews at the moment of peak happiness (reward redemption). Fuels your local Map SEO while other systems do nothing.
When a customer goes quiet, FireLight texts them back in automatically. Paper cards just sit in a drawer.
Every signup, visit, and redemption pushes an alert to your phone. You hear your cash register ring all day.
60-minute lockout, decoy 404 for shared links, and 100% client-owned data. We never cross-market your customers.
Most "loyalty" programs are discount programs. FireLight is a retention engine.
You spent money getting them in the door. Then they vanish. That's not a customer problem — it's a systems problem.
Payroll is burning and the counter is quiet. The trough — not the peak — is where the margin lives. FireLight fills it.
You paid to acquire that customer. A $2 nudge brings back a $13 visit. The quiet regular who drifted off is the easiest money in the business.
If you can't name those people and you can't reach them, you're flying blind. FireLight is your instrument panel.
Every mechanic in FireLight is grounded in real retention research — not guesswork.
retention lift boosts profits 25–95%
more per order from repeat customers
coupon drives a $13 return visit
the lifetime value of retained customers
of second-visit customers drive 26x LTV
US loyalty market — don't leave it on the table
No hardware. No contract. Just an automated engine that brings your quiet regulars back. See how it looks on your counter today.
👤 Ted Hahn · 📱 (830) 302-3260 · ✉ ted@surepathautomation.com